Terms Of Service

Welcome to The Great Solution! These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By using our services, you agree to these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using our website or services, you confirm that you have read, understood, and agree to be bound by these Terms, as well as any applicable policies, including our Privacy Policy. If you do not agree, you may not use our services.

2. Services Provided

The Great Solution offers IT and cybersecurity services for small and medium-sized businesses, including but not limited to:

• Cybersecurity assessments and solutions

• AI-driven cybersecurity solutions

• Full IT management, including hardware and software support

• Turn-key IT setup for new businesses

We reserve the right to modify, expand, or discontinue any service at any time without prior notice.

3. User Responsibilities

You agree to:

• Provide accurate and complete information when requested.

• Use our services in compliance with all applicable laws and regulations.

• Maintain the confidentiality of your account credentials and notify us of any unauthorized access.

• Not engage in any activity that disrupts, damages, or interferes with our services or systems.

You further agree not to:

• Attempt to gain unauthorized access to our systems, networks, or client data.

• Reverse-engineer, modify, or reproduce any aspect of our services without written consent.

• Use our services for illegal or unauthorized purposes.

4. Payments and Fees

If you purchase any services from The Great Solution, the following terms apply:

• Payment Terms: Fees are due as outlined in your service agreement or invoice.

• Late Payments: Unpaid invoices may result in suspension or termination of services.

• Refunds: All payments are non-refundable unless otherwise stated in your agreement.

We reserve the right to update pricing and will provide notice of any changes.

5. Intellectual Property

All content, software, trademarks, and intellectual property on our website and services are the property of The Great Solution or its licensors. You may not copy, reproduce, or distribute our content without express permission.

6. Service Availability and Uptime

We strive to maintain reliable and secure services. However, we cannot guarantee uninterrupted access. We may perform maintenance, updates, or address issues that may temporarily affect service availability.

7. Limitation of Liability

To the maximum extent permitted by law, The Great Solution is not liable for:

• Indirect, incidental, or consequential damages arising from the use of our services.

• Loss of data, revenue, or profits resulting from service interruptions or breaches.

Our total liability, under any circumstances, shall not exceed the amount you paid for services within the last 12 months.

8. Termination

We reserve the right to suspend or terminate your access to our services at our discretion if you violate these Terms. Upon termination:

• You must cease using our services immediately.

• Any outstanding payments become due.

9. Indemnification

You agree to defend, indemnify, and hold harmless The Great Solution, its employees, and affiliates from any claims, losses, or damages resulting from your violation of these Terms or misuse of our services.

10. Dispute Resolution

Any disputes arising from these Terms shall be resolved through mediation or arbitration in Boston, Massachusetts, unless prohibited by law. You agree to waive any class-action rights.

11. Changes to These Terms

The Great Solution may update these Terms at any time. Changes will be effective upon posting to our website. Your continued use of our services after changes constitutes acceptance of the updated Terms.

12. Contact Us

If you have questions or concerns regarding these Terms, please contact us at:

info@thegreatsolution.com

Thank you for choosing The Great Solution to meet your IT and cybersecurity needs.